About
Course Overview: Welcome to TLC Dog Walking – Your Client Guide Thank you for joining TLC Dog Walking – where expert training meets personalised care. This short course will guide you through how our service works, what we need from you, and how we prioritise your dog’s safety, happiness, and wellbeing. You’ll meet our three dedicated area teams and learn how to book or cancel walks through your Team Leader or the online portal. We’ll explain why every client must have a key safe (or provide two keys), and how we assign both a main and a backup walker to ensure consistency and cover. We specialise in off-lead group walks for sociable dogs, but we also support those that need a more tailored approach. You’ll learn how we choose the right walker for your dog each day based on group dynamics, availability, or individual needs. All our dog walkers are experienced dog handlers, and every one of them holds professional dog walking qualifications – so your dog is always in safe, knowledgeable hands. To help you understand your dog even better, we’ve included links to some brilliant free courses, including: Home Alone Mini Rocket Recall Behaviour Isn’t Random Basic Body Language These free resources are a great way to deepen your understanding of your dog and strengthen your bond. Let’s work together to give your dog the best walking experience possible – welcome to the TLC family!
You can also join this program via the mobile app. Go to the app