Course Terms & PP | Tori Lynn C

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1. Introduction

By purchasing and enrolling in any online course offered by TLC Dog Training Academy, you agree to be bound by the following Terms of Use. Please read them carefully before proceeding with your purchase.

2. Course Access

Upon purchase, you will be granted access to the online course for which you have enrolled. Access to the course is personal and non-transferable. You agree not to share your login details with anyone else.

3. Refund Policy

All courses are non-refundable. Once you have purchased the course, you will not be entitled to a refund. We encourage all potential students to review the free courses available on our website to assess whether our format, style, and content align with their learning preferences before making a purchase.

4. Course Content

All content provided in the courses, including text, videos, worksheets, and other materials, is the intellectual property of TLC Dog Training Academy and is protected by copyright laws. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal educational purposes only.

5. Course Use

You agree to use the course materials in accordance with these Terms and for lawful purposes only. You may not:

Copy, reproduce, distribute, or otherwise exploit any of the course content for commercial purposes.
Use the course content in a manner that could damage, disable, or impair the functionality of the course platform or infringe upon the rights of other users.

6. Technical Requirements

To access the online course, you are responsible for ensuring that you have the necessary hardware, software, and internet connection. TLC Dog Training Academy is not responsible for any technical issues or failures that may arise on your end.

7. Updates and Changes

TLC Dog Training Academy reserves the right to make updates, revisions, or changes to the course materials at any time without notice. These changes may include updates to content, format, or delivery method.

8. Account Security

You are responsible for maintaining the confidentiality of your account details and ensuring that your password remains secure. Any unauthorized use of your account should be reported immediately to TLC Dog Training Academy.

9. Limitation of Liability

TLC Dog Training Academy will not be held liable for any direct, indirect, or consequential damages resulting from your participation in the course. This includes, but is not limited to, personal injury, property damage, or loss of income or data. By enrolling in the course, you agree to use the information at your own risk.

10. Code of Conduct

As a participant in our courses, you agree to engage respectfully with others. Any disruptive, inappropriate, or harmful behaviour, including harassment or abuse of fellow students or instructors, will not be tolerated and may result in termination of access to the course without refund.

11. Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy, which you can review on our website. By purchasing a course, you consent to the collection and use of your personal data as outlined in the policy.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at courses@tlcdogwalking.co.uk

1. Introduction

TLC Dog Training Academy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, enroll in our online courses, or interact with our services.

By using our website or enrolling in our courses, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you interact with our website and services:

Personal Identification Information: This may include your name, email address, phone number, and billing information when you make a purchase.
Account Information: If you create an account, we will collect your username, password, and other account details.
Course Enrollment Information: Details about the courses you have enrolled in, your progress, and any interactions you may have with the course content.
Payment Information: When making a payment, we may collect payment details, such as credit card information. Payment information is processed securely via third-party payment providers.
Technical Information: This may include information about your device, browser, IP address, and browsing patterns when you visit our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide you with access to our online courses and services.
To process payments and manage your account.
To send you important updates related to your course enrollment or account.
To respond to your inquiries and support requests.
To improve our website, courses, and services based on your usage patterns.
To send marketing communications, if you have opted in to receive them. You can unsubscribe from these communications at any time.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following situations:

With service providers: We may share your data with third-party service providers who assist us in providing our services (e.g., payment processors, website hosting providers). These providers are required to protect your information and only use it for the purpose of delivering the services.
Legal obligations: We may disclose your personal information to comply with legal requirements or to protect our rights, safety, or property.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including as required by law. If you wish to delete your account or request the removal of your data, please contact us, and we will handle your request promptly.

6. Security of Your Information

We use industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

You have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain it.
Opt-out of Marketing Communications: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small data files stored on your device that help us track your preferences and activities.

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

TLC Dog Training Academy reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Course@tlcdogwalking.co.uk

TLC Dog Training Academy
Tori Lynn Crowther

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